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4. 360° View of the Customer
XSELLERATOR™ is both customer and vehicle centric and provides dealership staff with a 360° view of the customer from the Dealership’s perspective. The 360° view is critical to the Customer Relationship Management efforts of a dealership because it provides a complete understanding of the customer’s history with the dealership and highlights customer needs.
XSELLERATOR™ puts the customer first – automatically.
The key steps for customer prospecting through the entire Customer Retention Cycle, have been completely automated, making it far easier to match customers and cars. Customers receive exceptional attention from the day they come to your dealership looking for a vehicle, through the purchase and service processes, to the time they purchase their next car.
“I'm as excited about XSELLERATOR™ today as I was when I first heard about it. Being on XSELLERATOR™ has enabled our dealership to grow in the fixed operations by almost 40% in customer pay sales. I can't imagine this could have happened without the move to XSELLERATOR™.”
Dennis Langlois, General Manager
Butler Chev Olds, Pembroke, ON
"XSELLERATOR™’s Customer Retention system is the most powerful product on the market; nothing comes close. And our integration with GM is a huge time saver, a huge money saver and a great sales tool."
Brian Knox, General Manager
Eagle Ridge Pontiac Buick GMC Ltd., Vancouver, BC
This section highlights 10 features of XSELLERATOR, primary reasons why dealers choose Quorum.
Take a look and rediscover DMS Re-Defined.
